Terms of service

Terms of Service
Last updated: July 21, 2026

Welcome to elyvico. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to these Terms and our Privacy Policy.

If you do not agree, please do not use our services.

1. Use of Our Store

You must be at least 18 years old or have permission from a legal guardian to use this site.

You agree to provide accurate and complete information when placing orders and using our services. You are responsible for maintaining the confidentiality of your account details.

2. Products and Availability

We strive to ensure that product descriptions and images are accurate. However:

  • Product appearance may vary depending on your device

  • We do not guarantee that all product details are error-free

  • We may update, limit, or discontinue products at any time without notice

3. Orders and Acceptance

When you place an order, you are making an offer to purchase.

We reserve the right to:

  • Accept or reject any order

  • Cancel or modify orders if necessary

You will receive a confirmation email once your order is accepted.

4. Pricing and Payments

  • Prices are shown at checkout and may include applicable taxes

  • Shipping costs and any additional fees are displayed before purchase

  • You agree to provide valid payment details and authorize charges

5. Shipping and Delivery

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Events outside our control

Risk of loss transfers to you once the order is handed to the carrier.

6. Returns and Refunds

All returns and refunds are handled according to our Refund Policy: [LINK]

7. Intellectual Property

All content on this website (text, images, branding, design) is owned by elyvico or its partners and is protected by intellectual property laws.

You may not copy, reproduce, or use our content without permission.

8. Third-Party Services

Our store is powered by Shopify. Payments, analytics, and other services may be handled by third parties.

We are not responsible for third-party services or external websites.

9. Privacy

Your personal data is handled according to our Privacy Policy: 

10. Prohibited Use

You agree not to:

  • Use the website for illegal activities

  • Attempt to hack, disrupt, or misuse the store

  • Provide false or misleading information

  • Copy or exploit content without permission

We may suspend or terminate access if these Terms are violated.

11. Limitation of Liability

To the extent permitted by law, elyvico is not liable for:

  • Indirect or consequential damages

  • Losses resulting from use of our website or products

  • Delays, interruptions, or technical issues

Nothing in these Terms limits your rights under applicable consumer protection laws.

12. Governing Law

These Terms are governed by the laws of Finland. Any disputes will be handled by Finnish courts unless otherwise required by EU consumer law.

13. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated date.

14. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@elyvico.com
Address: Hatuntekijänkuja 13, 00750 Helsinki, Finland